The Row Hotel; BW Signature Collection, San Jose ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

2404 Stevens Creek Blvd, San Jose, California, United States, 95128

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room Roll Shower Disability Access or Non-Smoking

Max:

2 persons

20 m²

Bed options:

1 King-size bed

Shower

Heating

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Deluxe King Room Jetted Tub Non-Smoking

Max:

2 persons

23 m²

Bed options:

1 King-size bed

Heating

Bathtub

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King Suite Non-Smoking

Max:

2 persons

49 m²

Bed options:

1 King-size bed

Heating

Air conditioning

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Getting around

A list of all available modes of transport

City Centre

San Jose 4.1 km

Airports

Mineta San Jose International (SJC) 7.9 km

Oakland International (OAK) 60.2 km

Train

AmTrak 3.2 km

CalTrain San Jose 3.2 km

Bus

Bus stop300 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable Sleeping

“The bedroom was extremely comfortable with plush pillows that ensured a restful night's sleep.” view full review

Delicious Breakfast

“The breakfast selection was impressive, offering everything from hot meals to fresh fruits, catering to all tastes.” view full review

Excellent Entertainment

“I loved the Fire Stick TV in my room, providing endless streaming options to enjoy in comfort.” view full review

Spotlessly Clean

“Upon arrival, I found my room was immaculate, making me feel right at home during my stay.” view full review

General

No smoking on site
Wi-Fi
Parking
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Dryer

Services

Pet amenities available
Housekeeping
Laundry
Shops/Commercial services

Business

Business centre
Fax/Photocopying

Room features

Air conditioning
Heating
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV

Room decor

Carpeted floor

Location

2404 Stevens Creek Blvd, San Jose, California, United States, 95128

Map view

2404 Stevens Creek Blvd, San Jose, California, United States, 95128

City landmarks

525 S Winchester Blvd North San Jose

Winchester Mystery House

1.8 km

Garden

Municipal Rose Garden

1.5 km

Museum

Rosicrucian Egyptian Museum

1.9 km

Shopping Area

Santana Row

1.3 km

Garden

Rose Garden

1.7 km

Mall

Westfield Valley Fair

930 m

Museum

The Tech Interactive

4.2 km

Store

Zanotto's Family Market

700 m

Museum

Children's Discovery Museum of San Jose

4.0 km

Burbank Theater

740 m

Stadium

SAP Center

3.3 km

J. Lohr Winery

2.4 km

Showplace ICON Theater

1.1 km

Apostolic Faith Assembly of God Church

670 m

CineArts Santana Row

1.2 km

San Jose Municipal Rose Garden

1.2 km

Westfield Valley Fair Shopping Mall

860 m

San Jose City College

1.3 km

Stadium

PayPal Park

3.3 km

University

Five Branches University & Health Center

1.1 km

Five Branches University

1.2 km

Church

West Valley Christian Alliance Church

1.2 km

Calstar Assembly of God

1.3 km

Museum

American Firearms Museum

1.4 km

Nearby

Apostolic Faith Assembly of God Church

410 m

Restaurants

Falafel's Drive In

170 m

2301 Stevens Creek Boulevard

Juicy Burger

510 m

375 S Bascom Ave

Mixed Roll & Bop

510 m

375 S Bascom Ave

KFC

860 m

250 North Bascom Avenue

Panda Express

1.2 km

2855 Stevens Creek Blvd Ste 2463

Subway

1.2 km

2855 Stevens Creek Boulevard Store # A272

Sushirrito

1.2 km

2855 Stevens Creek Blvd

Reviews and Ratings

Feedback from previous guests about their experience.

62%

liked the hotel and would stay again

Friendly staff

Great location

Noisy rooms

Average facilities

6.2/10

Nice

Rooms

6.7

Location

7.3

Service

7.3

Dining

7.3

Will

United States, September 2023

7.0/10

I stayed at a hotel that used to be called Valley Park, located to the east of Santana Row and across from Korean Full Body massage parlors, a gas station, and a popular taco stand. The rooms were completely separate from the sink, with a busy road right outside. The stay had its ups and downs, but overall, my experience was mixed.

Rooms

6.0

The rooms were separate from the sink and faced a busy road.

Service

8.0

The service was wonderful and extremely friendly, even though check-in and check-out were a bit confusing.

Location

7.0

The hotel is not in the best neighborhood, but it's close to Santana Row and Valley Fair, with a short drive to downtown San Jose. Also, within walking distance of a massive shopping mall.

Dining

7.0

I enjoyed the 24-hour front desk service, although the breakfast buffet ran out of plates.

Facilities

7.0

The facilities were adequate for my needs.

Friendly staff

Noisy rooms

Stephen

United States, June 2023

7.2/10

The hotel provides a lovely stay with nice rooms and friendly service. However, the dining experience falls short at times. The location offers convenience but may lack some charm.

Rooms

8.0

The rooms are nicely designed and overall fantastic. The smaller room could use some improvement to avoid uncomfortable situations.

Service

7.0

Location

7.0

The hotel is situated in a decent spot, within walking distance to a mall and other amenities, but the area may feel a bit rundown.

Dining

8.0

The dining experience, particularly the breakfast, offers a variety of delicious choices. Just be aware that items may run out quickly.

Facilities

6.0

The facilities are satisfactory, catering to basic needs without any standout features.

friendly staff

limited housekeeping

Herbert

United States, April 2023

7.2/10

The hotel's location was convenient, close to various attractions and shops. The rooms were a bit cramped for us, and there was an unpleasant buzzing sound between the beds. The dining options were decent, and the in-house shops were convenient. The hotel's position near nice areas and attractions offered both advantages and concerns.

Rooms

6.0

The rooms were narrow and not as spacious as expected. The buzzing sound between the beds was bothersome.

Service

7.0

The service had some lapses like not cleaning the room but also standout service from Javier. Overall, the staff were courteous and helpful.

Location

8.0

The hotel's proximity to many attractions and Santana Row was advantageous, despite concerns about the surrounding area.

Dining

7.0

The dining options were satisfactory for us, with decent choices and a convenient location.